Business phone numbers

Create a memorable business number, local, regional or national presence.

 

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Business phone numbers

 

Opal can provide a wide range of both non-geographic and geographic numbers for inbound telemarketing purposes. Number ranges include 0800 and 0845 numbers, as well as 0300 numbers for public sector and not-for-profit organisations.

You can channel calls so you can easily track responses to your marketing campaigns.

Ideal if...

  • You need flexibility on how you handle your inbound calls.
  • You would like the ability to add extra services, such as IVR, call forwarding and call statistics, to your inbound calls.
  • You want to generate revenue from your business numbers (certain number ranges only). 

 

 

Choice: we have one of the widest ranges of business numbers available.

Revenue: some number ranges can be provided on a revenue share basis.

Reporting: an online statistics package will help you highlight when and why your customers are calling.

Resilience: we’ll make sure your 0800, 0845 or 0300 business numbers are resilient and you can take them with you if you move premises.

 

Here are some typical examples of how number ranges can help your business:

  • Providing a free to call number will help you win additional business, as potential customers are more likely to call a freephone number to buy a service.
  • Use a local number to advertise your business outside your usual area, to expand and win new business to boost your sales.
  • Improve your customer service by using one of the many extra services that we offer with our number ranges, for example at busy times we can divert calls from one branch to another.
  • Earn additional revenue by running some of your services on a revenue share number e.g. technical support could be on a premium rate number.

Also recommended

Call recording

Record and play back inbound and outbound calls at the click of a mouse, with our web based call recording.

 

IVR

Automated call handling directs your customers to the right place, and a virtual switchboard ensures all calls are answered efficiently whatever the time of day.

Dialler

An easy to use, automated outbound dialler designed to help you maximise productivity and increase revenue, with supported scripting, agent performance and campaign effectiveness monitoring.

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Top questions

What exactly are non-geographic numbers?

Non-geographic number ranges allow you to select a memorable number which is ideal for a marketing campaign or...

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What are my choices?

To help you make the right decision our easy to view table highlights some key points which we think you should consider when choosing the right number range for your business...

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How do non-geographic numbers work?

We deliver your calls to a destination of your choice or into one of our value added services such as IVR, call queuing or data capture...

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Case study


Find out how Acclaim Housing Group created a resilient, scalable communication solution to consolidate telecoms and IT across its disparate sites.

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Testimonial

We share the same vision to deliver superior standards of customer service.

Elaine Marson, West Bromwich Building Society